Child Safety and Protection Standards
Effective Date: October 30, 2025
1. Our Commitment to Child Safety
PlayAce is committed to creating a safe environment for all users, with particular emphasis on protecting children and young people from sexual abuse and exploitation. This policy outlines our comprehensive approach to preventing, detecting, and responding to any form of child sexual abuse and exploitation (CSAE) on our platform.
2. Age Requirements and Verification
Our platform is designed for users aged 16 and above. We enforce strict age verification during registration and continuously monitor for underage users. Users must provide accurate birth date information, and we reserve the right to request additional verification when necessary.
Age Verification Enforcement:
We use multiple verification methods including document verification, behavioral analysis, and community reporting to ensure compliance with age requirements.
3. Zero Tolerance Policy
PlayAce maintains a zero-tolerance policy towards any content, behavior, or activity that involves or promotes child sexual abuse and exploitation. This includes but is not limited to:
Prohibited Activities:
- Sharing, distributing, or creating content depicting minors in sexual situations
- Grooming or attempting to establish inappropriate relationships with minors
- Soliciting sexual content from minors
- Sharing personal information of minors for inappropriate purposes
- Using the platform to facilitate meetings with minors for sexual purposes
- Any form of sexual harassment or exploitation of minors
4. Prevention Measures
We implement multiple layers of protection to prevent CSAE on our platform:
Prevention Systems:
- Automated content scanning using advanced AI detection systems
- Real-time monitoring of user interactions and communications
- Strict privacy controls and age-appropriate content filtering
- Regular security audits and vulnerability assessments
- User education and awareness programs about online safety
- Clear community guidelines and reporting mechanisms
5. Reporting and Response System
We maintain a robust reporting system for users to report suspected CSAE content or behavior:
Reporting Methods:
- In-app reporting tools available on all content and user profiles
- Dedicated email: admin@playace.de
- Anonymous reporting options to protect whistleblowers
Response Protocol:
All reports are reviewed by our trained safety team. Immediate action is taken for confirmed violations, including content removal, account suspension, and law enforcement notification when required.
6. Content Moderation and Enforcement
Our content moderation team is specially trained to identify and respond to CSAE content:
Moderation Processes:
- 24/7 monitoring by trained human moderators
- AI-powered content detection and flagging
- Community reporting and peer review systems
- Regular training updates on emerging threats and detection methods
- Collaboration with law enforcement and child safety organizations
7. User Safety Tools
We provide users with comprehensive tools to protect themselves and others:
Available Safety Features:
- Block and report functionality for all users and content
- Privacy settings to control who can contact you
- Content filtering options based on age and preferences
- Emergency contact and support resources
- Educational materials about online safety
- Parental guidance resources for families
8. Cooperation with Authorities
We maintain strong relationships with law enforcement and child safety organizations:
Collaboration Efforts:
- Immediate reporting of confirmed CSAE content to relevant authorities
- Preservation of evidence and user data for legal proceedings
- Regular training sessions with law enforcement agencies
- Participation in industry-wide safety initiatives
- Support for victim assistance and recovery programs
9. Transparency and Accountability
We are committed to transparency in our child safety efforts:
Transparency Commitments:
- Annual public reports on our child safety efforts and statistics
- Regular updates on policy improvements and new safety measures
- Open communication with users about safety updates
- Collaboration with independent safety auditors and experts
- Public disclosure of significant safety incidents and responses
10. Staff Training and Development
All staff members receive comprehensive training on child safety:
Training Programs:
- Mandatory child safety training for all employees
- Regular updates on emerging threats and detection methods
- Specialized training for content moderators and safety team
- Collaboration with child safety experts and organizations
- Ongoing education on legal requirements and best practices
11. Legal Compliance
We comply with all applicable laws and regulations regarding child safety:
Compliance Requirements:
- Adherence to international child protection laws
- Compliance with GDPR and data protection regulations
- Cooperation with law enforcement investigations
- Regular legal reviews of our safety policies and procedures
- Implementation of industry best practices and standards
12. Contact Information
For questions, concerns, or reports related to child safety, please contact us:
Child Safety Contact:
Email: admin@playace.de
Address: Paul Artjomow Software, Bodelschwinghstr. 1, 48527 Nordhorn, Germany
We respond to all child safety reports and take immediate action on confirmed violations.
13. Policy Updates
This policy is regularly reviewed and updated to reflect the latest best practices and legal requirements. We will notify users of any significant changes and maintain a version history of all updates.
Last updated: 11/2/2025